| |
| 1. How can
I process my order? |
 |
| |
You just choose the
titles from our catalog and put them into the shopping cart (From
order page). We will let you know the availability of the book together
with other reference titles. And we will let you know our payment
instructions. Once payment is received, we will send your books. |
|
| 2. How can I pay
to you? |
| |
You can pay via the followings ways: |
| (i) Wire Transfer or Send a cheque
to a bank of your choice. |
| We have accounts in the following
places. |
| |
a. U.S.A: Bank of America |
| b. U.K: Barclay Bank |
| c. Singapore: Development Bank of Singapore (DBS)
(Important Notice: All bank charges have to be paid by buyers) |
| |
(ii) Payment by all major credit
cards via PayPal.com |
| https://www.paypal.com/xclick/business=mbcbook@myanmarbook.com
which has users of more than 20 millions at present day.
Safety and security measures are given as the first priority with PayPal.
For more information, please visit |
| https://www.paypal.com/xclick/business=mbcbook@myanmarbook.com |
| |
| 3. How do you send
the books? |
| |
We normally send the books
by registered airmail. But, for wholesale exports in bulk order, we can
send them by air freight or sea freight. Moreover, if customers need urgent
delivery, we can also send by courier service like DHL, DPE and OCS courier
service. |
| 4. What is the
cost of sending books? |
| |
Sending books to
Asian countries (Japan, Australia, New Zealand, Singapore, Thailand): 10%
of the total purchasing value. |
| Sending books to
Western countries (U.S.A, Canada, U.K, France, Switzerland & etc.):
15% of the total purchasing value. |
| If a customer
requests to send by one of courier service (DHL, DPE & OCS), we will
charge with actual rate but they are quite expensive. We will get your confirmation,
before sending them. (Important Notice: Minimum charge for all countries:
US$5) |
| |
| 5. How long will
it take to receive the books? |
| |
If we send by registered airmail,
it can take only 2-3 weeks to Western countries. But, it can take only 2
weeks to send to Eastern countries. If a courier service (DHL, DPE or OCS)
is used, books can be arrived within 5 days to any destination in the world.
|
| |
| 6. What happen if
we don't receive our order? |
| |
This rarely occurs. If it does,
we will either pay back to you what you paid to us or we will send the replacement
copy. That's simple. |
| 7. What happen if the book is different
from what I order? |
| |
We will refund to you or send
a correct replacement copy to you. You need to send back the wrong copy
to us and we will pay for the cost. |
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